Refund & Return Policy Last Updated: [10/02/2026] Welcome to Dukanpur.in At Dukanpur.in, we strive to provide the best quality food, vegetables, and grocery items with fast delivery. Please read our Refund & Return Policy carefully before placing an order.

Shipping :

products will be deliverd within 40-50 mintus.

1. Perishable Items (Vegetables, Fruits, Cooked Food) Due to the nature of perishable goods, we do not accept returns once the order is delivered. However, refund/replacement will be provided if: - The product delivered is damaged - Wrong item delivered - Spoiled or poor quality item received Customer must inform us within 30-40 minutes of delivery with proper photo proof. Replacement/Exchange products will be delivered within 30-40 mintus. 2. Non-Perishable Items (Packaged Products) Returns are accepted within 1 hours of delivery if: - Item is unused - Item is in original packaging - Wrong or damaged product received 3. Refund Process - Refund will be processed within 3–5 working days after verification. - Refund will be credited to the original payment method. - For Cash on Delivery orders, refund will be transferred to the customer’s bank account or UPI. 4. Order Cancellation - Orders can be cancelled before dispatch. - Once the order is out for delivery, cancellation may not be possible. 5. Contact for Refund/Return For any refund or return request, contact us: Email: contact@dukanpur.in Phone: [+919587341505] Dukanpur reserves the right to update this policy at any time without prior notice.