Refund & Return Policy Last Updated: [10/02/2026] Welcome to Dukanpur.in At Dukanpur.in, we strive to provide the best quality food, vegetables, and grocery items with fast delivery. Please read our Refund & Return Policy carefully before placing an order. 1. Perishable Items (Vegetables, Fruits, Cooked Food) Due to the nature of perishable goods, we do not accept returns once the order is delivered. However, refund/replacement will be provided if: - The product delivered is damaged - Wrong item delivered - Spoiled or poor quality item received Customer must inform us within 2 hours of delivery with proper photo proof. 2. Non-Perishable Items (Packaged Products) Returns are accepted within 24 hours of delivery if: - Item is unused - Item is in original packaging - Wrong or damaged product received 3. Refund Process - Refund will be processed within 3–5 working days after verification. - Refund will be credited to the original payment method. - For Cash on Delivery orders, refund will be transferred to the customer’s bank account or UPI. 4. Order Cancellation - Orders can be cancelled before dispatch. - Once the order is out for delivery, cancellation may not be possible. 5. Contact for Refund/Return For any refund or return request, contact us: Email: contact@dukanpur.in Phone: [+919587341505] Dukanpur reserves the right to update this policy at any time without prior notice.